Shipping Information

Shipping Within Australia

  • Australia Post (untracked) will be sent using postage stamps. Delivery typically takes 3-7 days.

  • Australia Post (tracked) will be sent as standard postage with a tracking number provided. Delivery typically takes 1-5 business days.

International Shipping

  • Due to recent changes in regulations, I will no longer be shipping to EU countries. If you wish to place an order but find that your country is not listed as an option, please reach out to me. I would be delighted to assist you in ensuring that you become a valued member of our spooky family!

    Currently shipping to:

    • New Zealand

    • United States

    • United Kingdom

    • Japan

    • The Philippines

  • Standard International Shipping: $25 flat rate. Delivery typically takes 7-14 business days.

Order Processing

  • Orders are processed and shipped within 1-3 business days.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Tracking Your Order

  • Once your order is shipped, you will receive a confirmation email with a tracking number.

  • You can track your order using the provided link in the email.

Returns, Exchanges and Cancellations

  • Returns and exchanges are not accepted.

  • Cancellations are accepted, but only if you contact me before your order has been dispatched.

  • Once an order is dispatched, it cannot be cancelled.

  • If there are any issues with your order, please get in touch so I can see what we can do to help resolve the problem.